Privacy Policy

Effective Date: February 18, 2025

Introduction
Reputation Rover ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect
To provide our sentiment analysis reports, we collect certain information from our users. This includes basic information such as your name and contact details (e.g., email address) which are necessary for us to process and generate your sentiment reports. Additionally, when you make a payment, we collect payment information through Stripe, our third-party payment processor. Please note that Reputation Rover does not store or handle your payment details directly, as they are processed securely by Stripe.

How We Use Your Information
The information we collect is primarily used to generate sentiment analysis reports based on publicly available data. We also use your information to communicate with you regarding your orders, provide updates, and address any service-related inquiries. In addition, we use the information to improve and optimize our services over time.

Data Storage
The reports generated by Reputation Rover are stored on Google Drive, a third-party cloud storage service. Google Drive is used to securely store your reports, and we ensure that all data is handled in accordance with industry-standard security practices. By using our services, you acknowledge that your reports may be stored on Google Drive, which is subject to its own privacy policy and terms of service.

Confidentiality & Data Sharing
We maintain confidentiality regarding your personal information as a client. However, we may sell reports or aggregated analyses to other clients, which could include data about individuals, including you.

Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Should you wish to have your data removed from our systems, you may request this by contacting us using the details provided below.

Security
We value the security of your personal information and implement reasonable measures to protect it. However, please understand that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security of your data.

Your Rights
You have the right to access the personal information we hold about you and request corrections or deletions. Additionally, you may withdraw consent to the use of your personal data at any time, where applicable. To exercise these rights, please reach out to us at rover@reputationrover.com.

Third-Party Services
We use third-party services, such as Stripe, for payment processing. These third parties have their own privacy policies, and we encourage you to review their practices to understand how they manage your information. Reputation Rover is not responsible for how these third-party services handle your data.

Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting. We recommend that you review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: rover@reputationrover.com